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You've heard of IQ and EQ, but what about CQ?
Cultural Intelligence (CQ) refers to our ability to function effectively across national, ethnic, and even organizational cultural boundaries. Cultural Intelligence involves four interdependent skills: Knowledge, Motivation, Interpretation, and Behavior.
Cultural Intelligence building is a life-long journey, and all can improve their CQ over time. In a world of culture clashes, any effort towards cultural intelligence will make an immediate and effective impact. Relevant to all staff, this webinar introduces concepts and actions which shape personal and organizational cultural competencies. Through interactive content, our conversation will change perceptions and actions in ways which encourage and nurture.
Improving our CQ makes us better communicators and more gracious actors in our increasingly diverse world. Build your CQ and learn tools you can apply immediately as you cross cultural boundaries.
Originally presented April 4, 2019.
Additional Resources
- Slideshow (PDF, 41 pgs.)
- Learner Manual (PDF, 17 pgs.)
Although there's no advance work, you’ll want to print a copy of the learner manual to have at hand to reference while you watch this archived recording.
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