- 2:30 PM-4:00 PM (Eastern)
- 1:30 PM-3:00 PM (Central)
- 12:30 PM-2:00 PM (Mountain)
- 11:30 AM-1:00 PM (Pacific)
All too often professional development related to feedback focuses on how we give feedback as managers, and less often about how we solicit feedback to improve our own performance, and perhaps more importantly, how we respond and take action based on what we've heard. In this webinar, the presenters will share their experiences soliciting feedback from their direct reports, colleagues, and supervisors to improve their performance as managers and leaders. The presenters will demo conversations that illustrate how to provide the best environment for soliciting feedback, examples of specific questions to ask, and responses to feedback.
Learning Outcomes
Participants will learn how to prepare to effectively solicit both personal and project-based feedback.
Participants will learn how to construct targeted but open-ended questions to solicit feedback in order to best enable the direct report/colleague/supervisor to provide constructive and concrete feedback.
Participants will learn what some common negative responses to feedback (defense, ignorance of facts, and denial) are in order to preempt or push through those reflexes to maintain a constructive conversation.
Participants will learn how to discern what pieces of feedback are actionable, in order to determine the next steps to take to demonstrate progress with addressing that feedback.
Who Should Attend
The primary audience of this webinar is any manager or team leader interested in improving their skill-set as leaders. Both those who are new to management and those farther along in their careers will benefit from considering how to solicit feedback from their direct reports, colleagues, and supervisors.
Host
Dr. Lori Birrell
Associate Dean for Special Collections
University of Arkansas
Fayetteville, Arkansas
Katrina Windon
Registration
Cost
LLAMA member $49; Non-LLAMA member $59; LLAMA group rate (5 or more people) $199; Non-LLAMA group rate (5 or more) $239; Student: $5 (for the duration of the pandemic)
How to Register
Register online: http://tinyurl.com/3zhtecm
To register with a purchase order or by mail, contact Tihuana Spells: tspells@ala.org, or Vicky Williams: vwilliams@ala.org
Can’t attend the live event? No problem! If you register you will automatically receive a link to the recorded version for later viewing.
Tech Requirements
This webinar uses GoToWebinar software which may require a small download.
Contact
Questions about this webinar: contact Fred Reuland at freuland@ala.org.