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Index to Volume 18

Library Administration and Management
Winter 2004–Fall 2004

 A

ACADEMIC LIBRARIES

The Innovator’s Dilemma: Disruptive Change and Academic Libraries, 18:68–74

ACQUISITIONS

Library Acquisitions Management: Methods to Enhance Vendor Assessment and Library Performance, 18:146–54

AGEISM

Perspectives on the Graying of the Workforce (Manager’s Bookshelf), 18:100–104

ALA

ALA IFRT Division IFCs Joint Meeting (News), 18:116

IFC and Committee on Legislation Joint Meeting (News), 18:224

ALA ANNUAL CONFERENCE

Reports from 2004 Annual Conference (News), 18:220–24

ALA MIDWINTER MEETING 2004

Key Actions of the LAMA Board of Directors (News), 18:111

News from Midwinter [LAMA Editorial Advisory Board] (News), 18:170

Alire, Camila A.

Two Intriguing Practices to Library Management Theory: Common Sense and Humanistic Applications [Library Management and Leadership Special Section], 18:39–41

Allen, Bonnie

Library Research Travel Grants: An Additional Dimension to Library and Faculty Relations (case study), 18:155–56

Anderson, Paul

President’s Column, 18:2, 23, 62, 82, 118, 120

Anderson, Paul, and Andrea Lapsley

Leadership: An Interview with ALA President Carla A. Hayden, 18:121–23

AWARDS

2004 Diana V. Braddom FRFDS Scholarship Winners (News), 18:110–11

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109–10

Henshaw to Receive Leadership Award (News), 18:110

LAMA Announces Certificate of Achievement Recipients (News), 18:110

LAMA Presents Awards at Annual (News), 18:219

B

BALANCED LIFE

The Balanced Life (Manager’s Bookshelf), 18:48–53

BALANCED SCORECARD METHOD

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

NGTON AREA LIBRARY (Ill.)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:110

BEARD, CHARLES

Memorial Resolution Honoring Charles Beard (News), 18:221

Benchmarks (column), 18:107–8, 218

BIBLIOGRAPHIES.

Bonnette, Ashley E.

Mentoring Minority Librarians up the Career Ladder, 18:134–39

BRYANT, JOSEPHINE

Benchmarks, 18:54

BURNOUT

The End Is Near. The Sky Is Falling. We’re Doomed. It’s Hopeless. The Party’s Over. It’s Checkout Time. (The Truth Is Out There), 18:159–61

C

CAREER PROGRESSION PROGRAM

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

CELL PHONES

Developing a Library Policy for Cell Phone Use, 18:203–4

CHANGE

The Innovator’s Dilemma: Disruptive Change and Academic Libraries, 18:68–74

Who Would You Stand in Line for? or, for Whom Would You Stand in Line? (The Truth Is Out There), 18:205–7

Change Masters All (Series)

An Interview with Carla Stoffle, 18:192–97

An Interview with Harold S. Hacker, 18:75–82

An Interview with Kathleen de la Peña McCook, 18:19–23

COLLEGE LIBRARIES

The Role of Management Theory in Day-to-Day Management Practices of a College Library Director [Library Management and Leadership Special Section], 18:35–38

COMER, ALBERTA

Benchmarks, 18:218

COMMUNICATIONS

E-mail Revealed: What the Research Tells Us, 18:87–92

COMPENSATION>

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

CONSORTIA

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

CONSULTANTS

LAMA Library Consultants Directory 2004, following 18:198

CONTINGENCY THEORY

The Role of Management Theory in Day-to-Day Management Practices of a College Library Director [Library Management and Leadership Special Section], 18:35–38

D

Deane, Gary

Public Libraries, Pornography, and the Damage Done: A Case Study, 18:8–13

DEYRUP, MARTA

Benchmarks, 18:218

DIGITIZATION

News from the Field [“Economics of Digitization” Newberry Library] (News), 18:224

DR. MARTIN LUTHER KING JR. LIBRARY (San Jose, Calif)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109

Duda, Andrea L. See Martorana, Janet

E

EARLHAM COLLEGE

The Role of Management Theory in Day-to-Day Management Practices of a College Library Director [Library Management and Leadership Special Section], 18:35–38

Editor’s Keyboard, 18:3, 18, 119–20, 175, 178

E-MAIL

E-mail Revealed: What the Research Tells Us, 18:87–92

Engel, Debra

Change Masters All: Champion of Libraries, Pioneer for the Public Good: An Interview with Harold S. Hacker, 18:75–82

F

FACULTY RELATIONS

Library Research Travel Grants: An Additional Dimension to Library and Faculty Relations (case study), 18:155–56

FILTERING

Public Libraries, Pornography, and the Damage Done: A Case Study, 18:8–13

Why filters Won’t Protect Children or Adults, 18:14–18

FOCUS GROUPS

LAMA Education Committee (News), 18:114

FOLLOWERSHIP

Leading from the Middle (On Managing), 18:205–7

FUNDRAISING

Grateful Recipients: Library Staff As Active Participants in Fund-Raising, 18:140–45

G

GOLDSTEIN, HELEN RUTH

In Memoriam, 18:114

H

HACKER, HAROLD S.

Champion of Libraries, Pioneer for the Public Good: An Interview with Harold S. Hacker, 18:75–82

HALIFAX PUBLIC LIBRARIES (Nova Scotia)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109

HAYDEN, CARLA A.

Leadership: An Interview with ALA President Carla A. Hayden, 18:121–23

HENSHAW, RODNEY

Henshaw to Receive Leadership Award (News), 18:110

HUMAN RESOURCES

Grateful Recipients: Library Staff As Active Participants in Fund-Raising, 18:140–45

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

A View from the Ranks: An Interview with Dorothy A. Morgan, Paraprofessional, Liverpool (N.Y.) Public Library, 18:176–78

HUMANISTIC MANAGEMENT

Two Intriguing Practices to Library Management Theory: Common Sense and Humanistic Applications [Library Management and Leadership Special Section], 18:39–41

I

Instructions to Authors, 18:60

INTELLECTUAL FREEDOM

Intellectual and Academic Freedom (Manager’s Bookshelf), 18:213–17

INTERLIBRARY COOPERATION. See Consortia

IOWA STATE UNIVERSITY

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

J

Johnson, Ben

The Case of Performance Appraisal: Deming versus EEOC, 18:83–86

K

Kirk, Thomas G., Jr.

The Role of Management Theory in Day-to-Day Management Practices of a College Library Director [Library Management and Leadership Special Section], 18:35–38

Knecht, Mike

Virtual Teams in Libraries, 18:24–29

Kranich, Nancy

Why Filters Won’t Protect Children or Adults, 18:14–18

L

Lam, Helen

Library Acquisitions Management: Methods to Enhance Vendor Assessment and Library Performance, 18:146–54

LAMA

2004-2005 LAMA Election Results (News), 18:218–19

Creating a More Adaptable and Responsive Organization (President’s Column), 18:62, 82

LAMA Celebrates Twenty-five Years (News), 18:220

Reports from 2004 Annual Conference (News), 18:220–24

LAMA Board of Directors

Key Actions of the LAMA Board of Directors (News), 18:111, 220

LAMA Budget and Finance Committee (News), 18:221

LAMA COLA 2004 Midwinter Meeting (News), 18:115–16

LAMA Committee on Organization (News), 18:112–13

LAMA Editorial Advisory Board (News), 18:170, 223

LAMA Endowment Fund

2005-2007 LAMA Endowment Campaign Rising to the Next Level (News), 18:219

LAMA Intellectual Freedom Committee (News), 18:224

LAMA Membership Committee (News), 18:111–12, 222–23

LAMA NATIONAL INSTITUTE

2004 Midwinter Meeting (News), 18:116

Planning Committee (News), 18:221–22

LAMA News, 18:54–56, 107–16, 167–70, 218–24

LAMA Office

Highlights of LAMA Office Activities in the First Half of 2004 (News), 18:220

LAMA Program Committee (News), 18:222

LAMA Strategic Planning Implemenation Committee 2004 Midwinter Meeting (News), 18:114–15

LAMA Task Force to Promote Regional Institutes (News), 18:223–24

LAMA Web Advisory Board 2004 Midwinter Meeting (News), 18:113

LAMA Web Task Force Committee (News), 18:113, 222

Lapsley, Andrea. See Anderson, Paul

LAS VEGAS-CLARK COUNTY LIBRARY DISTRICT (Nev.)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:110

LEADERSHIP

Leadership: An Interview with ALA President Carla A. Hayden, 18:121–23

Leadership (Manager’s Bookshelf), 18:162–66

Leading from the Middle (On Managing), 18:205–7

Lee, Deborah

Market Research: Market Segmentation and Libraries (Marketing 101), 18:47–48

Marketing Research: Survey Basics (Marketing 101), 18:98–99

Survey Research: Reliability and Validity (Marketing 101), 18:211–12

Lewis, David W.

The Innovator’s Dilemma: Disruptive Change and Academic Libraries, 18:68–74

Lubans, John

Leading from the Middle (On Managing), 18:205–7

Sacred teams (On Managing), 18:42–44

The Stove-Side Chat (On Managing), 18:157–58, 161

You Have the Resources (On Managing), 18:93–95

Lynch, Beverly P.

Theory and Practice [Library Management and Leadership Special Section], 18:30–34

M

MADISON, OLIVIA M. A.

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

MANAGEMENT. See On Managing (column); Truth Is Out There (column)

MANAGEMENT THEORY

The Role of Management Theory in Day-to-Day Management Practices of a College Library Director [Library Management and Leadership Special Section], 18:35–38

Theory and Practice [Library Management and Leadership Special Section], 18:30–34

Two Intriguing Practices to Library Management Theory: Common Sense and Humanistic Applications [Library Management and Leadership Special Section], 18:39–41

Manager’s Bookshelf (column). See Osif, Bonnie

MARKETING. See Marketing 18:101 (column)

Marketing 101 (column)

Market Research: Market Segmentation and Libraries, 18:47–48

Marketing Research: Survey Basics, 18:98–99

Survey Research: Reliability and Validity, 18:211–12

Martorana, Janet, Eunice Schroeder, Lucia Snowhill, and Andrea L. Duda

A Focus on Mentorship in Career Develoopment, 18:198–202

MCCOOK, KATHLEEN DE LA PEÑA

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-first Century: An Interview with Kathleen de la Peña McCook, 18:19–23

MENTORING

A Focus on Mentorship in Career Develoopment, 18:198–202

Leaders of the Pack Program (News), 18:108

Mentoring Minority LIbrarians up the Career Ladder, 18:134–39

MINORITY LIBRARIANS

Mentoring Minority LIbrarians up the Career Ladder, 18:134–39

Moran, Robert F. Jr.

Editor’s Keyboard, 18:2, 23, 63, 67, 119–20, 175, 178

A View from the Ranks: An Interview with Dorothy A. Morgan, Paraprofessional, Liverpool (N.Y.) Public Library, 18:176–78

MORGAN, DOROTHY A.

A View from the Ranks: An Interview with Dorothy A. Morgan, Paraprofessional, Liverpool (N.Y.) Public Library, 18:176–78

O

OBITUARIES

Helen Ruth Goldstein, 18:114

OKLAHOMA STATE UNIVERSITY, EDMON LOW LIBRARY

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109

On Managing (column). See Lubans, John

ORANGE COUNTY PUBLIC LIBRARY (Calif.)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109

OREGON STATE UNIVERSITY

Library Research Travel Grants: An Additional Dimension to Library and Faculty Relations (case study), 18:155–56

ORGANIZATIONAL CULTURE

E-mail Revealed: What the Research Tells Us, 18:87–92

Virtual Teams in Libraries, 18:24–29

ORGANIZATIONAL DEVELOPMENT

Organization Development in LIbraries, 18:179–83

Osif, Bonnie A.

The Balanced Life (Manager’s Bookshelf), 18:48–53

Intellectual and Academic Freedom (Manager’s Bookshelf), 18:213–17

Leadership (Manager’s Bookshelf), 18:162–66

Perspectives on the Graying of the Workforce (Manager’s Bookshelf), 18:100–104

OTTAWA PUBLIC LIBRARY (Ottawa, Canada)

Public Libraries, Pornography, and the Damage Done: A Case Study, 18:8–13

P

PENNSYLVANIA STATE UNIVERSITY LIBRARIES

Developing a Library Policy for Cell Phone Use, 18:203–4

PERFORMANCE EVALUATION>

The Case of Performance Appraisal: Deming versus EEOC, 18:83–86

PIONEER LIBRARY SYSTEM (Norman, Okla.)

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109

POLICIES AND PROCEDURES

Developing a Library Policy for Cell Phone Use, 18:203–4

President’s Column, 18:3, 18, 118, 120, 174, 178

PROBLEM SOLVING

You Have the Resources (On Managing), 18:93–95

PUBLIC LIBRARIES

Champion of Libraries, Pioneer for the Public Good: An Interview with Harold S. Hacker, 18:75–82

Public Libraries, Pornography, and the Damage Done: A Case Study, 18:8–13

PUBLIC RELATIONS

2004 John Cotton Dana Library Public Relations Award Winners Announced (News), 18:109–10

Q

QUANTITATIVE MEASURES

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

R

Ray, Michael

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

REFERENCE SERVICES

Reference Team Self-Management at the University of Albany, 18:185–91

RESEARCH LIBRARIES

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

Ruggiero, Anne, and Julia Zimmerman

Grateful Recipients: Library Staff As Active Participants in Fund-Raising, 18:140–45

S

Schroeder, Eunice. See Martorana, Janet

SELF, JIM

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

SELF-MANAGING GROUPS

Reference Team Self-Management at the University of Albany, 18:185–91

The Stove-Side Chat (On Managing), 18:157–58, 161

The Library Columnist and the City (The Truth Is Out There), 18:96–97

Snowhill, Lucia. See Martorana, Janet

Snowman, Ann MacKay

Developing a Library Policy for Cell Phone Use, 18:203–4

Snyder, Carolyn A.

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

SOCIAL RESPONSIBILITY

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-first Century: An Interview with Kathleen de la Peña McCook, 18:19–23

STATE UNIVERSITY OF NEW YORK AT ALBANY

Reference Team Self-Management at the University of Albany, 18:185–91

Steel, Virginia

President’s column, 18:174, 178

STOFFLE, CARLA

Change Masters All: An Interview with Carla Stoffle, 18:192–97

Sullivan, Maureen

Organization Development in LIbraries, 18:179–83

SUPPORT STAFF

A View from the Ranks: An Interview with Dorothy A. Morgan, Paraprofessional, Liverpool (N.Y.) Public Library, 18:176–78

SURVEYS

Marketing Research: Survey Basics (Marketing 101), 18:98–99

Survey Research: Reliability and Validity (Marketing 101), 18:211–12

T

TADICH GRILL

Leading from the Middle (On Managing), 18:205–7

TEAM MANAGEMENT

Reference Team Self-Management at the University of Albany, 18:185–91

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

Sacred teams (On Managing), 18:42–44

Virtual Teams in Libraries, 18:24–29

TELEVISION

The Fall Lineup (The Truth Is Out There), 18:45–46

Todaro, Julie

The End Is Near. The Sky Is Falling. We’re Doomed. It’s Hopeless. The Party’s Over. It’s Checkout Time. (The Truth Is Out There), 18:159–61

The Fall Lineup (The Truth Is Out There), 18:45–46

The Library Columnist and the City (The Truth Is Out There), 18:96–97

Who Would You Stand in Line for? or, for Whom Would You Stand in Line? (The Truth Is Out There), 18:208–10

TRAVEL GRANTS

Library Research Travel Grants: An Additional Dimension to Library and Faculty Relations (case study), 18:155–56

TROY STATE UNIVERSITY

Library Acquisitions Management: Methods to Enhance Vendor Assessment and Library Performance, 18:146–54

Truth Is Out There (column). See Todaro, Julie

U

UNIVERSITY OF ARIZONA

Rewarding Strategic Learning and Performance: The Experience at the University of Arizona, 18:124–33

UNIVERSITY OF CALIFORNIA—SANTA BARBARA

A Focus on Mentorship in Career Develoopment, 18:198–202

UNIVERSITY OF COLORADO

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

UNIVERSITY OF VIRGINIA LIBRARY

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

V

VALUES

President’s Column (Anderson), 18:2, 23

VENDOR RELATIONS

Library Acquisitions Management: Methods to Enhance Vendor Assessment and Library Performance, 18:146–54

W

WEAVER, SUSAN

Benchmarks, 18:218

Weaver-Meyers, Pat L.

Change Masters All: An Interview with Carla Stoffle, 18:192–97

Change Masters All: An Interview with Kathleen de la Peña McCook, 18:19–23

WEISS, AMY

Benchmarks, 18:218

WHITE, LYNDA

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

WILDING, THOMAS L.

Resolution Honoring Thomas L. Wilding, 18:223–24

WILLIAMS, JAMES F.

The Role and Future of Consortia from the Perspective of Research Library Directors: Interview with Olivia M. A. Madison and James F. Williams II, 18: 4–7

WILLIS, AL

Benchmarks, 18:54

Willis, Alfred

Using the Balanced Scorecard at the University of Virginia Library: An Interview with Jim Self and Lynda White, 18:64–67

Wills, Deborah

E-mail Revealed: What the Research Tells Us, 18:87–92

WORK-LIFE ISSUES

The Balanced Life (Manager’s Bookshelf), 18:48–53

Y

Young, William F.

Reference Team Self-Management at the University of Albany, 18:185–91

Z

Zimmerman, Julia. See Ruggiero, Anne