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Index to Volume 17Library Administration and Management
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| Pages 1–60 | Number 1 | Winter |
| Pages 61–116 | Number 2 | Spring |
| Pages 117–164 | Number 3 | Summer |
| Pages 165–212 | Number 4 | Fall |
ACADEMIC LIBRARIES
Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43
Role of Library Faculty in a Team Environment, 17: 33–38
ACCOUNTING. See Small Change (column)
ADVOCACY AND LOBBYING
ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24
Editor’s Keyboard, 17: 119
ALA ANNUAL CONFERENCE
Key Actions of the LAMA Board of Directors (News), 17: 207
ALA Library Education Assembly
Report from 2003 Annual Conference (News), 17: 212
ALA WASHINGTON OFFICE
ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24
ALLIED PROFESSIONAL ASSOCIATION (APA)
ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5
Ames-Oliver, Kathleen. See Russell, Keith, et. al.
Anderson, Paul
President’s Column, 17: 166, 171
ANDREWS, JOSEPH C.
Obituary (News), 17: 52
ASSOCIATION OF RESEARCH LIBRARIES
Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10
ASSOCIATION OF RESEARCH LIBRARIES, OFFICE OF SCHOLARLY COMMUNICATIONS
Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69
AWARDS
2003 AIA/ALA Library Building Award Program, 17: 172–79
2003 AIA/ALA Library Building Awards—Seven Libraries Cited for Excellence in Design and Planning (News), 17: 209
2003 Best of Show Winners Announced by PRMS Swap and Shop Committee (News), 17: 207–9
H. W. Wilson and LAMA Announce 2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108–9
President’s Column, 17: 118, 124
Bazirjian, Rosann
Role of Library Faculty in a Team Environment, 17: 33–38
BIBLIOGRAPHIES. See also Manager’s Bookshelf (column)
Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Libary and Information Science Authors and Their Works, 17: 11–20
BOOKS AND READING
The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51
CASE, MARY
Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69
CERTIFICATION OF LIBRARIANS
ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5
CHANGE
Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93
CHARLESTON LIBRARY CONFERENCE 2002
News from the Field, 17: 114
Clay, Edwin S.
Libraries, Links, and Liabilities, 17: 125–29
Collard, Scott. See Hepburn, Peter
COMMUNICATIONS
Communicating by E-mail: A Report on E-mail Use by LAMA Membership (News), 17: 110–11
What Is It Good For? (The Truth Is Out There), 17: 198–99
CONSULTANTS
LAMA Library Consultants Directory 2003, following 17: 188
COOPERATION
Cooperation, Competition, and Co-opetition (Manager’s Bookshelf), 17: 149–53
CORE COMPETENCIES
Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98
CUSTOMER SERVICE
Editor’s Keyboard, 17: 63–64
Deekle, Peter. See Henshaw, Rod
Deiss, Kathryn. See Hepburn, Peter
Deyrup, Marta Mestrovic
ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24
Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69
DIVERSITY
Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27
Dobb, Linda S.
President’s Column, 17: 2, 62, 64, 118, 124
DOUGHERTY, RICHARD M.
Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Richard M. Dougherty, 17: 180–85
Editor’s Keyboard, 17: 3, 63–64, 119, 167
Edwards, Eli, and William Fisher
Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27
Communicating by E-mail: A Report on E-mail Use by LAMA Membership (News), 17: 110–11
EVALUATION OF LIBRARIANS
Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98
EVALUATION OF LIBRARY SERVICES
Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32
Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83
FICTION
The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51
Fisher, William. See Edwards, Eli
Fund, Linda. See Russell, Keith, et. al.
FUNDRAISING
Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86
GENDER IN MANAGEMENT
Gender and Organizational Culture, 17: 130–34
GENERATIONAL DIFFERENCES
Generations in the Workplace (Manager’s Bookshelf), 17: 200–204
GENESSEE DISTRICT LIBRARY (Flint, Mich.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
GOUCHER COLLEGE
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
GUERNSEY MEMORIAL LIBRARY (Norwich, N.Y.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
HALIFAX REGIONAL LIBRARY (Nova Scotia)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
Harrington, Drew
2003 AIA/ALA Library Building Award Program, 17: 172–79
Hayes, Jan, and Maureen Sullivan
Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93
Henshaw, Rod
Planning the LAMA National Institute: Some Considerations, 17: 70
Hepburn, Peter, Kathryn Deiss, and Scott Collard
Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43
HOCKADAY SCHOOL LIBRARY (Dallas, Tex.)
2003 AIA/ALA Library Building Award Program, 17: 178
Holloway, Karen L.
Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98
HOT GROUPS
Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43
HUMAN RESOURCES
Generations in the Workplace (Manager’s Bookshelf), 17: 200–204
Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93
Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32
HUMILITY
Seeking First to Understand . . . (On Managing), 17: 99–100
IFLA
Report of the ALA Representative to the Library Building Section (News), 17: 164
INCORPORATION
Nonprofit and Tax Exempt: You Mean There’s a Difference? (Small Change), 17: 43
INSTITUTE OF MUSEUM AND LIBRARY SERVICES
What Is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73
Instructions to Authors, 17: 55
INTELLECTUAL CAPITAL
Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32
INTELLECTUAL PROPERTY
Libraries, Links, and Liabilities, 17: 125–29
INTERNET FILTERING
“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40
JARGON
What Is It Good For? (The Truth Is Out There), 17: 198–99
Jatkevicius, James
“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40
JEFFERSON LIBRARY AT MONTICELLO (Charlottesville, Va.)
2003 AIA/ALA Library Building Award Program, 17: 174
Johnson, Anne Rose. See Sarkisian, Alexis
LABYRINTHS
Solid Food (The Truth Is Out There), 17: 147–48
LA&M Editorial Advisory Committee
Reports from 2003 Midwinter Meeting (News), 17: 109–12
LAMA
2003 Election Results (News), 17: 207
From the LAMA Office (News), 17: 206
Photos from the 2003 Midwinter Meeting (News), 17: 115
Who’s Who at the LAMA Office (News), 17: 206
LAMA Board of Directors
Key Midwinter Board Actions (News), 17: 155–56
LAMA Council of LAMA Affiliates
Report from 2003 Midwinter Conference (News), 17: 159–60
LAMA Cultural Diversity Committee
Report from 2003 Midwinter Meeting (News), 17: 112
LAMA Endowment Fund
Report to the Financial Advancement Committee (News), 17: 109
LAMA Executive Committee
Report from the LAMA Executive Committee Spring Teleconference (News), 17: 211–12
LAMA Financial Advancement Committee
Report from 2003 Annual Conference (News), 17: 209–10
LAMA FRFDS
FRFDS Preconferences a Success at Annual (News), 17: 211
LAMA HRS
Report from 2003 Annual Conference (News), 17: 209
Report from 2003 Midwinter Conference (News), 17: 157–59
LAMA Intellectual Freedom Committee
Report from 2003 Midwinter Meeting (News), 17: 112
LAMA Leadership Development Committee
Report from 2003 Midwinter Meeting (News), 17: 109
LAMA LOMS Comparative Library Organization Committee
Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20
LAMA Measurement, Assessment and Evaluation Section
Report from 2002 Annual Conference (News), 17: 53–54
Report from 2003 Midwinter Meeting (News), 17: 109
LAMA Membership Committee
Report from 2002 Annual Conference (News), 17: 53
Report from 2003 Annual Conference (News), 17: 209
Report from 2003 Midwinter Conference (News), 17: 156–57
LAMA Middle Management Discussion Group
Report from 2002 Annual Conference (News), 17: 53
LAMA Moving Libraries Discussion Group
Report from 2003 Midwinter Conference (News), 17: 160–61
LAMA NATIONAL INSTITUTE
Special Section, 17: 70–86
LAMA News, 17: 52–54, 108–15, 154–64, 205–12
LAMA Organizational Development Discussion Group
Report from 2003 Midwinter Conference (News), 17: 160
LAMA PRMS Swap and Shop Committee
2003 Best of Show Winners Announced (News), 17: 207–9
LAMA SASS
New Electronic Discussion List Facilitates Communication among Section Members (News), 17: 109
Report from 2003 Annual Conference (News), 17: 209–10
LAMA Strategic Plan 1999–2004, 17: 156–57
LAMA Strategic Planning Implementation Committee
LAMA Strategic Plan Implementation Survey and Survey Results, 17: 154–55
LANCASTER COUNTY, LIBRARY SYSTEM OF (Penn.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
LAS VEGAS–CLARK COUNTY LIBRARY DISTRICT (Nev.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
LEADERSHIP
President’s Column, 17: 166, 171
LEE B. PHILMON BRANCH LIBRARY (Riverdale, Ga.)
2003 AIA/ALA Library Building Award Program, 17: 173
Lee, Deborah
Marketing Research: Laying the Marketing Foundation, 17: 186–88
LEISURE
Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7
LIBRARIANSHIP
President’s Column, 17: 62, 64
LIBRARY BUILDINGS
2003 AIA/ALA Library Building Award Program, 17: 172–79
2003 AIA/ALA Library Building Awards—Seven Libraries Cited for Excellence in Design and Planning (News), 17: 209
Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83
Report of the ALA Representative to the Library Building Section (News), 17: 164
LIBRARY SCIENCE
Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20
Lubans, John
Leaving the Comfort Zone (On Managing), 17: 196–97
Seeking First to Understand . . . (On Managing), 17: 99–100
Teams in Libraries (On Managing), 17: 144–46
A Zabarian Experience (On Managing), 17: 40–42
MANAGEMENT. See also On Managing (column); The Truth Is Out There (column)
Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20
Manager’s Bookshelf (column). See Osif, Bonnie A.
MARKETING
But Enough about Me . . . : What Do You Think about Me? (The Truth Is Out There), 17: 44–47
Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86
Marketing Research: Laying the Marketing Foundation, 17: 186–88
Martin, Robert S.
What is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73
Michaels, Andrea
Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83
Moran, Robert F. Jr.
ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5
Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77
Editor’s Keyboard, 17: 3, 63–64, 119, 167
NEW YORK PUBLIC LIBRARY
2003 AIA/ALA Library Building Award Program, 17: 177
News from the Field, 17: 164, 212
NORTH SUBURBAN LIBRARY SYSTEM (Ill.)
Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93
On Managing (column). See Lubans, John
ORGANIZATIONAL CULTURE
Gender and Organizational Culture, 17: 130–34
ORGANIZATIONAL DEVELOPMENT
Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77
Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93
Organizational Development, Best Practices, and Employee Development, 17: 189–95
Osif, Bonnie A.
Cooperation, Competition, and Co-opetition (Manager’s Bookshelf), 17: 149–53
Generations in the Workplace (Manager’s Bookshelf), 17: 200–204
The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51
Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7
PENNSYLVANIA STATE UNIVERSITY LIBRARIES
Role of Library Faculty in a Team Environment, 17: 33–38
Pierce, Jennifer Burek, and Herb Snyder
Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32
PLANNING
Planning the LAMA National Institute: Some Considerations, 17: 70
President’s Column, 17: 2, 62, 64, 118, 124, 166, 171
Proctor, Terry. See Russell, Keith, et. al.
PUBLIC LIBRARIES
“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40
PUBLIC POLICY
“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40
PUBLIC RELATIONS
H. W. Wilson and LAMA Announce 2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108–9
Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71
PUBLISHERS AND PUBLISHING
Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69
QUALITY
A Zabarian Experience (On Managing), 17: 40–42
RISK TAKING
Leaving the Comfort Zone (On Managing), 17: 196–97
Russell, Keith, et. al.
Organizational Development, Best Practices, and Employee Development, 17: 189–95
SAINT PAUL PUBLIC LIBRARY (Minn.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108
SAN FRANCISCO PUBLIC LIBRARY (Calif.)
Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71
SARASOTA COUNTY LIBRARY SYSTEM (Fla.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 109
Sarkisian, Alexis, and Anne Rose Johnson
Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86
SCHNEIDER, MARCIA
Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71
SEATTLE PUBLIC LIBRARY (Wash.)
2003 AIA/ALA Library Building Award Program, 17: 176
SHADY HILL SCHOOL LIBRARY (Cambridge, Mass.)
2003 AIA/ALA Library Building Award Program, 17: 179
SHEKETOFF, EMILY
ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24
Shoaf, Eric C.
Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71
Small Change (column)
Nonprofit and Tax Exempt: You Mean There’s a Difference? 17: 43
Snyder, Herb. See also Pierce, Jennifer Burek
Nonprofit and Tax Exempt: You Mean There’s a Difference? (Small Change), 17: 43
STAFF DEVELOPMENT
Organizational Development, Best Practices, and Employee Development, 17: 189–95
STRESS MANAGEMENT
Solid Food (Truth Is Out There), 17: 147–48
Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7
Sullivan, Maureen. See Hayes, Jan
SURVEYS
Editor’s Keyboard, 17: 167
TEAM MANAGEMENT
Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43
Role of Library Faculty in a Team Environment, 17: 33–38
Teams in Libraries (On Managing), 17: 144–46
Todaro, Julie
But Enough about Me . . . : What Do You Think about Me? (The Truth Is Out There), 17: 44–47
One Dull Day (The Truth Is Out There), 17: 101–2
Solid Food (The Truth Is Out There), 17: 147–48
What Is It Good For? (The Truth Is Out There), 17: 198–99
TOKENISM
Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27
TORONTO PUBLIC LIBRARY (Ont.)
2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 109
TRENDS
Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77
What Is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73
Truth Is Out There, The (column). See Todaro, Julie
UNIVERSITY OF ALABAMA LIBRARY
Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98
UNIVERSITY OF ILLINOIS AT CHICAGO
Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43
UNIVERSITY OF KANSAS LIBRARIES
Organizational Development, Best Practices, and Employee Development, 17: 189–95
UNIVERSITY OF WASHINGTON LIBRARY (Seattle, Wash.)
2003 AIA/ALA Library Building Award Program, 17: 175
USER SERVICES
Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83
Valentine, Doug
Gender and Organizational Culture, 17: 130–34
Vannaman, Madi. See Russell, Keith, et. al.
VOLUNTEERS AND VOLUNTEERING
President’s Column, 17: 3
WAR
What Is It Good For? (The Truth Is Out There), 17: 198–99
Weaver–Meyers, Pat
Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10
Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Richard M. Dougherty, 17: 180–85
WEB SITES
From the LAMA Office (News), 17: 206
Libraries, Links, and Liabilities, 17: 125–29
WEBSTER, DUANE E.
Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10
WILDING, TOM
ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5
ZABAR’S
A Zabarian Experience (On Managing), 17: 40–42