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Index to Volume 17

Library Administration and Management
Winter 2003–Fall 2003

Pages 1–60 Number 1 Winter
Pages 61–116 Number 2 Spring
Pages 117–164 Number 3 Summer
Pages 165–212 Number 4 Fall


A

ACADEMIC LIBRARIES

Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43

Role of Library Faculty in a Team Environment, 17: 33–38

ACCOUNTING. See Small Change (column)

ADVOCACY AND LOBBYING

ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24

Editor’s Keyboard, 17: 119

ALA ANNUAL CONFERENCE

Key Actions of the LAMA Board of Directors (News), 17: 207

ALA Library Education Assembly

Report from 2003 Annual Conference (News), 17: 212

ALA WASHINGTON OFFICE

ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24

ALLIED PROFESSIONAL ASSOCIATION (APA)

ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5

Ames-Oliver, Kathleen. See Russell, Keith, et. al.

Anderson, Paul

President’s Column, 17: 166, 171

ANDREWS, JOSEPH C.

Obituary (News), 17: 52

ASSOCIATION OF RESEARCH LIBRARIES

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10

ASSOCIATION OF RESEARCH LIBRARIES, OFFICE OF SCHOLARLY COMMUNICATIONS

Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69

AWARDS

2003 AIA/ALA Library Building Award Program, 17: 172–79

2003 AIA/ALA Library Building Awards—Seven Libraries Cited for Excellence in Design and Planning (News), 17: 209

2003 Best of Show Winners Announced by PRMS Swap and Shop Committee (News), 17: 207–9

H. W. Wilson and LAMA Announce 2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108–9

President’s Column, 17: 118, 124

B

Bazirjian, Rosann

Role of Library Faculty in a Team Environment, 17: 33–38

BIBLIOGRAPHIES. See also Manager’s Bookshelf (column)

Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Libary and Information Science Authors and Their Works, 17: 11–20

BOOKS AND READING

The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51

C

CASE, MARY

Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69

CERTIFICATION OF LIBRARIANS

ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5

CHANGE

Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93

CHARLESTON LIBRARY CONFERENCE 2002

News from the Field, 17: 114

Clay, Edwin S.

Libraries, Links, and Liabilities, 17: 125–29

Collard, Scott. See Hepburn, Peter

COMMUNICATIONS

Communicating by E-mail: A Report on E-mail Use by LAMA Membership (News), 17: 110–11

What Is It Good For? (The Truth Is Out There), 17: 198–99

CONSULTANTS

LAMA Library Consultants Directory 2003, following 17: 188

COOPERATION

Cooperation, Competition, and Co-opetition (Manager’s Bookshelf), 17: 149–53

CORE COMPETENCIES

Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98

CUSTOMER SERVICE

Editor’s Keyboard, 17: 63–64

D

Deekle, Peter. See Henshaw, Rod

Deiss, Kathryn. See Hepburn, Peter

Deyrup, Marta Mestrovic

ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24

Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69

DIVERSITY

Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27

Dobb, Linda S.

President’s Column, 17: 2, 62, 64, 118, 124

DOUGHERTY, RICHARD M.

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Richard M. Dougherty, 17: 180–85

E

Editor’s Keyboard, 17: 3, 63–64, 119, 167

Edwards, Eli, and William Fisher

Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27

E-mail

Communicating by E-mail: A Report on E-mail Use by LAMA Membership (News), 17: 110–11

EVALUATION OF LIBRARIANS

Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98

EVALUATION OF LIBRARY SERVICES

Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32

Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83

F

FICTION

The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51

Fisher, William. See Edwards, Eli

Fund, Linda. See Russell, Keith, et. al.

FUNDRAISING

Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86

G

GENDER IN MANAGEMENT

Gender and Organizational Culture, 17: 130–34

GENERATIONAL DIFFERENCES

Generations in the Workplace (Manager’s Bookshelf), 17: 200–204

GENESSEE DISTRICT LIBRARY (Flint, Mich.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

GOUCHER COLLEGE

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

GUERNSEY MEMORIAL LIBRARY (Norwich, N.Y.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

H

HALIFAX REGIONAL LIBRARY (Nova Scotia)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

Harrington, Drew

2003 AIA/ALA Library Building Award Program, 17: 172–79

Hayes, Jan, and Maureen Sullivan

Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93

Henshaw, Rod

Planning the LAMA National Institute: Some Considerations, 17: 70

Hepburn, Peter, Kathryn Deiss, and Scott Collard

Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43

HOCKADAY SCHOOL LIBRARY (Dallas, Tex.)

2003 AIA/ALA Library Building Award Program, 17: 178

Holloway, Karen L.

Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98

HOT GROUPS

Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43

HUMAN RESOURCES

Generations in the Workplace (Manager’s Bookshelf), 17: 200–204

Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93

Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32

HUMILITY

Seeking First to Understand . . . (On Managing), 17: 99–100

I

IFLA

Report of the ALA Representative to the Library Building Section (News), 17: 164

INCORPORATION

Nonprofit and Tax Exempt: You Mean There’s a Difference? (Small Change), 17: 43

INSTITUTE OF MUSEUM AND LIBRARY SERVICES

What Is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73

Instructions to Authors, 17: 55

INTELLECTUAL CAPITAL

Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32

INTELLECTUAL PROPERTY

Libraries, Links, and Liabilities, 17: 125–29

INTERNET FILTERING

“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40

J

JARGON

What Is It Good For? (The Truth Is Out There), 17: 198–99

Jatkevicius, James

“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40

JEFFERSON LIBRARY AT MONTICELLO (Charlottesville, Va.)

2003 AIA/ALA Library Building Award Program, 17: 174

Johnson, Anne Rose. See Sarkisian, Alexis

L

LABYRINTHS

Solid Food (The Truth Is Out There), 17: 147–48

LA&M Editorial Advisory Committee

Reports from 2003 Midwinter Meeting (News), 17: 109–12

LAMA

2003 Election Results (News), 17: 207

From the LAMA Office (News), 17: 206

Photos from the 2003 Midwinter Meeting (News), 17: 115

Who’s Who at the LAMA Office (News), 17: 206

LAMA Board of Directors

Key Midwinter Board Actions (News), 17: 155–56

LAMA Council of LAMA Affiliates

Report from 2003 Midwinter Conference (News), 17: 159–60

LAMA Cultural Diversity Committee

Report from 2003 Midwinter Meeting (News), 17: 112

LAMA Endowment Fund

Report to the Financial Advancement Committee (News), 17: 109

LAMA Executive Committee

Report from the LAMA Executive Committee Spring Teleconference (News), 17: 211–12

LAMA Financial Advancement Committee

Report from 2003 Annual Conference (News), 17: 209–10

LAMA FRFDS

FRFDS Preconferences a Success at Annual (News), 17: 211

LAMA HRS

Report from 2003 Annual Conference (News), 17: 209

Report from 2003 Midwinter Conference (News), 17: 157–59

LAMA Intellectual Freedom Committee

Report from 2003 Midwinter Meeting (News), 17: 112

LAMA Leadership Development Committee

Report from 2003 Midwinter Meeting (News), 17: 109

LAMA LOMS Comparative Library Organization Committee

Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20

LAMA Measurement, Assessment and Evaluation Section

Report from 2002 Annual Conference (News), 17: 53–54

Report from 2003 Midwinter Meeting (News), 17: 109

LAMA Membership Committee

Report from 2002 Annual Conference (News), 17: 53

Report from 2003 Annual Conference (News), 17: 209

Report from 2003 Midwinter Conference (News), 17: 156–57

LAMA Middle Management Discussion Group

Report from 2002 Annual Conference (News), 17: 53

LAMA Moving Libraries Discussion Group

Report from 2003 Midwinter Conference (News), 17: 160–61

LAMA NATIONAL INSTITUTE

Special Section, 17: 70–86

LAMA News, 17: 52–54, 108–15, 154–64, 205–12

LAMA Organizational Development Discussion Group

Report from 2003 Midwinter Conference (News), 17: 160

LAMA PRMS Swap and Shop Committee

2003 Best of Show Winners Announced (News), 17: 207–9

LAMA SASS

New Electronic Discussion List Facilitates Communication among Section Members (News), 17: 109

Report from 2003 Annual Conference (News), 17: 209–10

LAMA Strategic Plan 1999–2004, 17: 156–57

LAMA Strategic Planning Implementation Committee

LAMA Strategic Plan Implementation Survey and Survey Results, 17: 154–55

LANCASTER COUNTY, LIBRARY SYSTEM OF (Penn.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

LAS VEGAS–CLARK COUNTY LIBRARY DISTRICT (Nev.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

LEADERSHIP

President’s Column, 17: 166, 171

LEE B. PHILMON BRANCH LIBRARY (Riverdale, Ga.)

2003 AIA/ALA Library Building Award Program, 17: 173

Lee, Deborah

Marketing Research: Laying the Marketing Foundation, 17: 186–88

LEISURE

Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7

LIBRARIANSHIP

President’s Column, 17: 62, 64

LIBRARY BUILDINGS

2003 AIA/ALA Library Building Award Program, 17: 172–79

2003 AIA/ALA Library Building Awards—Seven Libraries Cited for Excellence in Design and Planning (News), 17: 209

Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83

Report of the ALA Representative to the Library Building Section (News), 17: 164

LIBRARY SCIENCE

Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20

Lubans, John

Leaving the Comfort Zone (On Managing), 17: 196–97

Seeking First to Understand . . . (On Managing), 17: 99–100

Teams in Libraries (On Managing), 17: 144–46

A Zabarian Experience (On Managing), 17: 40–42

M

MANAGEMENT. See also On Managing (column); The Truth Is Out There (column)

Required Reading for Library Administrators, Part Two: An Annotated Bibliography of Highly Cited Library and Information Science Authors and Their Works, 17: 11–20

Manager’s Bookshelf (column). See Osif, Bonnie A.

MARKETING

But Enough about Me . . . : What Do You Think about Me? (The Truth Is Out There), 17: 44–47

Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86

Marketing Research: Laying the Marketing Foundation, 17: 186–88

Martin, Robert S.

What is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73

Michaels, Andrea

Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83

Moran, Robert F. Jr.

ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5

Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77

Editor’s Keyboard, 17: 3, 63–64, 119, 167

N

NEW YORK PUBLIC LIBRARY

2003 AIA/ALA Library Building Award Program, 17: 177

News from the Field, 17: 164, 212

NORTH SUBURBAN LIBRARY SYSTEM (Ill.)

Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93

O

On Managing (column). See Lubans, John

ORGANIZATIONAL CULTURE

Gender and Organizational Culture, 17: 130–34

ORGANIZATIONAL DEVELOPMENT

Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77

Mapping the Process: Engaging Staff in Work Redesign, 17: 87–93

Organizational Development, Best Practices, and Employee Development, 17: 189–95

Osif, Bonnie A.

Cooperation, Competition, and Co-opetition (Manager’s Bookshelf), 17: 149–53

Generations in the Workplace (Manager’s Bookshelf), 17: 200–204

The Road Goes Ever On: Books and Films, Part 2 (Manager’s Bookshelf), 17: 48–51

Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7

P

PENNSYLVANIA STATE UNIVERSITY LIBRARIES

Role of Library Faculty in a Team Environment, 17: 33–38

Pierce, Jennifer Burek, and Herb Snyder

Measuring Intellectual Capital: A Valuation Strategy for Library and Information Centers, 17: 28–32

PLANNING

Planning the LAMA National Institute: Some Considerations, 17: 70

President’s Column, 17: 2, 62, 64, 118, 124, 166, 171

Proctor, Terry. See Russell, Keith, et. al.

PUBLIC LIBRARIES

“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40

PUBLIC POLICY

“Satisficing,” Public Libraries, and Internet Filtering, 17: 135–40

PUBLIC RELATIONS

H. W. Wilson and LAMA Announce 2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108–9

Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71

PUBLISHERS AND PUBLISHING

Scholarly Publishing—Major Issues and Responses in the Twenty-First Century: An Interview with Mary Case, 17: 65–69

Q

QUALITY

A Zabarian Experience (On Managing), 17: 40–42

R

RISK TAKING

Leaving the Comfort Zone (On Managing), 17: 196–97

Russell, Keith, et. al.

Organizational Development, Best Practices, and Employee Development, 17: 189–95

S

SAINT PAUL PUBLIC LIBRARY (Minn.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 108

SAN FRANCISCO PUBLIC LIBRARY (Calif.)

Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71

SARASOTA COUNTY LIBRARY SYSTEM (Fla.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 109

Sarkisian, Alexis, and Anne Rose Johnson

Funding and Marketing the E-ssential Library: Forum IV (LAMA National Institute), 17: 84–86

SCHNEIDER, MARCIA

Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71

SEATTLE PUBLIC LIBRARY (Wash.)

2003 AIA/ALA Library Building Award Program, 17: 176

SHADY HILL SCHOOL LIBRARY (Cambridge, Mass.)

2003 AIA/ALA Library Building Award Program, 17: 179

SHEKETOFF, EMILY

ALA’s Washington Office: An Interview with Executive Director Emily Sheketoff, 17: 120–24

Shoaf, Eric C.

Managing Library Public Relations: An Interview with Marcia Schneider, 17: 168–71

Small Change (column)

Nonprofit and Tax Exempt: You Mean There’s a Difference? 17: 43

Snyder, Herb. See also Pierce, Jennifer Burek

Nonprofit and Tax Exempt: You Mean There’s a Difference? (Small Change), 17: 43

STAFF DEVELOPMENT

Organizational Development, Best Practices, and Employee Development, 17: 189–95

STRESS MANAGEMENT

Solid Food (Truth Is Out There), 17: 147–48

Vacation and Leisure Time (Manager’s Bookshelf), 17: 103–7

Sullivan, Maureen. See Hayes, Jan

SURVEYS

Editor’s Keyboard, 17: 167

T

TEAM MANAGEMENT

Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43

Role of Library Faculty in a Team Environment, 17: 33–38

Teams in Libraries (On Managing), 17: 144–46

Todaro, Julie

But Enough about Me . . . : What Do You Think about Me? (The Truth Is Out There), 17: 44–47

One Dull Day (The Truth Is Out There), 17: 101–2

Solid Food (The Truth Is Out There), 17: 147–48

What Is It Good For? (The Truth Is Out There), 17: 198–99

TOKENISM

Trust, Teamwork, and Tokenism: Another Perspective on Diversity in Libraries, 17: 21–27

TORONTO PUBLIC LIBRARY (Ont.)

2003 John Cotton Dana Library Public Relations Award Winners (News), 17: 109

TRENDS

Defining Leading-Edge Services for the E-ssential Library: Forum I (LAMA National Institute), 17: 74–77

What Is Our Leading Edge: Keynote Address (LAMA National Institute), 17: 71–73

Truth Is Out There, The (column). See Todaro, Julie

U

UNIVERSITY OF ALABAMA LIBRARY

Developing Core and Mastery-Level Competencies for Librarians, 17: 94–98

UNIVERSITY OF ILLINOIS AT CHICAGO

Library Hot Groups: How Academic Libraries Can Harness Maverick Groups, 17: 141–43

UNIVERSITY OF KANSAS LIBRARIES

Organizational Development, Best Practices, and Employee Development, 17: 189–95

UNIVERSITY OF WASHINGTON LIBRARY (Seattle, Wash.)

2003 AIA/ALA Library Building Award Program, 17: 175

USER SERVICES

Physical Spaces for the E-ssential Library: Forum III (LAMA National Institute), 17: 78–83

V

Valentine, Doug

Gender and Organizational Culture, 17: 130–34

Vannaman, Madi. See Russell, Keith, et. al.

VOLUNTEERS AND VOLUNTEERING

President’s Column, 17: 3

W

WAR

What Is It Good For? (The Truth Is Out There), 17: 198–99

Weaver–Meyers, Pat

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Richard M. Dougherty, 17: 180–85

WEB SITES

From the LAMA Office (News), 17: 206

Libraries, Links, and Liabilities, 17: 125–29

WEBSTER, DUANE E.

Change Masters All—A Series on Librarians Who Steered a Clear Course toward the Twenty-First Century: An Interview with Duane E. Webster, 17: 6–10

WILDING, TOM

ALA/APA Post-Master’s Certification: An Interview with Tom Wilding, 17: 4–5

Z

ZABAR’S

A Zabarian Experience (On Managing), 17: 40–42