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INDEX TO VOLUME 13, 1999

The 1999 AIA/ALA Library Buildings Award Winners, 13:136–43

ACADEMIC LIBRARIES

Academic Library Public Relations: An Evangelical Approach, 13:90–95
From Here to There: Moving to the Future Through Scenario Planning, 13:99–104
Academic Library Public Relations: An Evangelical Approach, 13:90–95

ACCOUNTING

Choosing Accounting Software (Finally He Gets to the Point) (Small Change), 13:96–98
Double-Entry Bookkeeping (Small Change), 13:23–25
Not Being Such Good Friends with Your Board of Directors: A Strategy for Better Financial Control (Small Change), 13:202–204

Ader, Elizabeth. See Bluh, Pamela

Affordable Energy, Electricity Deregulation, and the Energy-Efficient Library, 13:216–23

ALA Annual Conference

Reports from the Annual Conference (LAMA News), 13:231–41

ALA Council

LAMA Councilor’s Report (LAMA News), 13:231–32
Report on ALA Council, Midwinter Meeting, January 29–February 3, 1999 (LAMA News), 13:113–14
ALA Midwinter Meeting News, 13:111–18, 179–81
ALA News, 13:56–57, 241

Anderson, Carol

President’s Column, 13:186

Anderson, Susan

Planning for the Future: Combining a Community and College Library, 13:81–86

Arant, Wendi and Charlene Clark

Academic Library Public Relations: An Evangelical Approach, 13:90–95

AUDITING

The Auditor Is Our Friend? Surely You’re Joking Mr. Snyder (Small Change), 13:144–46

The Auditor Is Our Friend? Surely You’re Joking Mr. Snyder (Small Change), 13:144–46

Auer, Matthew R. and Karyn Hopper

Affordable Energy, Electricity Deregulation, and the Energy-Efficient Library, 13:216–23

AWARDS

The 1999 AIA/ALA Library Buildings Award Winners, 13:136–43
LAMA Board Resolutions Recognize the Accomplishments of Shonda Russell and Karen Muller, Winners of 1999 ALA Staff Achievement Awards (LAMA News), 13:231
LAMA Cultural Diversity Award Goes to Carlos Rodriguez (LAMA News), 13:241
LAMA/YBP Award Program Taking a Generational View of Libraries (LAMA News), 13:241
Potter Recognized for Outstanding Contributions to Libraries (LAMA News), 13:58
PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41
Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

The Beast Within (The Truth Is Out There), 13:192–95

BEHAVIOR PROBLEMS IN STAFF

Reasonable Expectation of Adult Behavior, 13:15–17
Beyond Recruitment: Retention and Promotion Strategies to Ensure Diversity and Success, 13:4–14

Bluh, Pamela

Challenge and Opportunity: Managing the Public Library for a New Century: An Interview with Carla D. Hayden, 13:128–31

Bluh, Pamela and Elizabeth Ader

Envisioning the LAMA National Institute: A Conversation with Marion Reid and Charles Kratz, 13:188–91

BOARD OF DIRECTORS

Not Being Such Good Friends with Your Board of Directors: A Strategy for Better Financial Control (Small Change), 13:202–204

CARMEL MOUNTAIN RANCH LIBRARY

The 1999 AIA/ALA Library Buildings Award Winners, 13:141–42

Challenge and Opportunity: Managing the Public Library for a New Century: An Interview with Carla D. Hayden, 13:128–31

CHANGE

Change: Challenges and Coping (Manager’s Bookshelf), 13:224–28

Change: Challenges and Coping (Manager’s Bookshelf), 13:224–28

CHARDON LIBRARY, GEAUGA COUNTY (OH) PUBLIC LIBRARY SYSTEM

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

Choosing Accounting Software (Finally He Gets to the Point) (Small Change), 13:96–98

Clark, Charlene. See Arant, Wendi

CONSORTIA

The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201

CONSULTANTS

Hot Off the Press—Library Buildings Consultant List, 1999 (LAMA News), 13:229

CONTINUING EDUCATION

Continuing Education Survey Results Suggest Interest in Program Quality and Content (LAMA News), 13:229
Education Committee Surveys LAMA Membership on Continuing Education Needs (LAMA News), 13:52, 59–60

Core Competencies and the Learning Organization, 13:158–66

CREATIVITY

LAMA Women Administrators Discussion Group Addresses Nurturing Creativity and Risk-Taking and Workplace at Midwinter Meeting (LAMA News), 13:179–80

Deiss, Kathryn and Joan Giesecke

From Here to There: Moving to the Future Through Scenario Planning, 13:99–104

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations, 13:44–51

Diaz, Joseph R. and Chestalene Pintozzi

Helping Teams Work: Lessons Learned from the University of Arizona Library Reorganization, 13:27–36

DISCUSSION LISTS

LAMA/BES Facilities Planning Discussion Group Reminds Members about Discussion List (LAMA News), 13:117
New LAMA Electronic Discussion Lists Focus on Safety and Moving Libraries (LAMA News), 13:55–56

DIVERSITY

Beyond Recruitment: Retention and Promotion Strategies to Ensure Diversity and Success, 13:4–14
Managing Diversity: The City of San Diego Experience, 13:18–22
Using Culture as a Construct for Achieving Diversity in Human Resources Management, 13:205–209

DOCUMENT DELIVERY

SASS Management Practices Committee Sponsors Program on Document Delivery (LAMA News), 13:240–41

Documenting Partnerships: Here a MOU, There a MOU, 13:68–77

Dost Thou Love Life? Then Do Not Squander Time, for That is the Stuff Life Is Made of (The Truth Is Out There), 13:132–35

Double-Entry Bookkeeping, 13:23–25

DREAZEN, ELIZABETH

Elizabeth Dreazen Named Director of ALA Governance Office (LAMA News), 13:110–11 LAMA Board of Directors Honors Elizabeth Dreazen with Resolution (LAMA News), 13:113

Dreazen, Elizabeth

The 1999 AIA/ALA Library Buildings Award Winners, 13:136–43

Editor’s Keyboard, 13:2–3, 62–63, 126–27, 186–87

EDUCATION FOR LIBRARIANSHIP

Education Committee Holds Hearing on LAMA Statement of Concern for Professional Education (LAMA News), 13:233–35
LAMA Executive Committee Considers the Importance of Management Philosophy, Principles, and Skills to the Education of Professionals (LAMA News), 13:230

The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201

ELA AREA PUBLIC LIBRARY, LAKE ZURICH, IL

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

ENERGY-EFFICIENT BUILDINGS

Affordable Energy, Electricity Deregulation, and the Energy-Efficient Library, 13:216–23

ENOCH PRATT FREE LIBRARY, BALTIMORE

Challenge and Opportunity: Managing the Public Library for a New Century: An Interview with Carla D. Hayden, 13:128–31
Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

Envisioning the LAMA National Institute: A Conversation with Marion Reid and Charles Kratz, 13:188–91

FREEMAN, MICHAEL

Michael Freeman, Long-Time LAMA Member, Dies (LAMA News), 13:231

From Here to There: Moving to the Future Through Scenario Planning, 13:99–104

FUNDRAISING

FRFDS Programs Offered Fund Raising Ideas for Small Libraries, Giving by Baby Boomers (LAMA News), 13:239

Giesecke, Joan. See also Deiss, Kathryn

Giesecke, Joan and Beth McNeil

Core Competencies and the Learning Organization, 13:158–66

GROLIER PUBLISHING COMPANY

PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41

HAMMER, DONALD P.

Former LAMA Executive Director Donald P. Hammer Dies (LAMA News), 13:52

Harwood, Richard L. See Osif, Bonnie A.

HAYDEN, CARLA D.

Challenge and Opportunity: Managing the Public Library for a New Century: An Interview with Carla D. Hayden, 13:128–31

Helping Teams Work: Lessons Learned from the University of Arizona Library Reorganization, 13:27–36

Hopper, Karyn. See Auer, Matthew R.

Howland, Joan

Beyond Recruitment: Retention and Promotion Strategies to Ensure Diversity and Success, 13:4–14

IFLA News

IFLA Library Buildings and Equipment Section Report for 1998, 13:183 Report to the IFLA Statistics Section (LAMA News), 13:57–58

Index to v. 12, 13:120–24

Instructions to Authors, 13:184, 244

INTELLECTUAL PROPERTY

A Non-Intellectual Approach to Using Intellectual Property: Trademarks, Copyright, and Public Relations Materials (LAMA News), 13:52, 53–55

INTERNET

The Internet: Issues, Ethics, and Controversies (Manager’s Bookshelf), 13:105–109
On Managing: "It’s Not Love, but It’s Not Bad": Cyber-Collaboration, 13:41–43

The Internet: Issues, Ethics, and Controversies (Manager’s Bookshelf), 13:105–109

ISO 9000

Manager’s Bookshelf: ISO 9000, 13:37–40

“It’s Not Love, but It’s Not Bad”: Cyber-Collaboration, 13:41–43

“I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing”: Making Performance Appraisal Work (On Managing), 13:87–89

JOINT USE FACILITIES

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67
Planning for the Future: Combining a Community and College Library, 13:81–86
A Vision for the Past for the Future (The Truth Is Out There), 13:78–80

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67

Kemmis, Barbara

Report from 1998 LAMA/YBP Student Writing and Develop-ment Recipient Barbara Kemmis (LAMA News), 13:55

Kopp, James J.

Documenting Partnerships: Here a MOU, There a MOU, 13:68–77

KRATZ, CHARLES

Envisioning the LAMA National Institute: A Conversation with Marion Reid and Charles Kratz, 13:188–91

LAMA

LAMA Assistants to the Director Discussion Group Looks at Improving Communications throughout the Organization (LAMA News), 13:179
LAMA Committee Chair Appointments for 1999–2000 (LAMA News), 13:229–30
Library Administration and Management Association Mission, Vision & Goals: A Planning Document (LAMA News), 13:234
President’s Column, 13:62, 126

LAMA Activity Interest Form, 13:177

LAMA Assistants to the Director Discussion Group

LAMA Assistants to the Director Discussion Group Looks at Improving Communications throughout the Organization (LAMA News), 13:179

LAMA Board of Directors

Key Actions of the LAMA Board of Directors at the Midwinter Meeting (LAMA News), 13:112–13
Key Actions of the LAMA Board of Directors (LAMA News), 13:233
LAMA New Initiatives Program Funded to Support Innovative Activities (LAMA News), 13:231–32

LAMA Buildings and Equipment Section

Architecture for Public Libraries’ Presentation on Environmental Design, 13:52–53
BES Buildings for College and University Libraries Committee Presents Program on Library Buildings in a Digital Age (LAMA News), 13:237–38
BES Library Interiors Furnishing & Equipment Committee Report (LAMA News), 13:237–38
BES Library Safety/Security Discussion Group Report (LAMA News), 13:238
BES Safety and Security of Library Buildings Committee Sponsors Program on Affordable Building Security Systems (LAMA News), 13:238–39
Hot Off the Press—Library Buildings Consultant List, 1999 (LAMA News), 13:229
LAMA/BES Facilities Planning Discussion Group Reminds Members about Discussion List (LAMA News), 13:117
LAMA/BES Library Safety/Security Discussion Group Discusses Access to Keys at Midwinter Meeting (LAMA News), 13:117
LAMA/BES Library Security Guidelines (LAMA News), 13:178
LAMA/BES Moving Libraries Discussion Group Attracts Overflow Crowd (LAMA News), 13:116–17
Summary of LAMA/BES Library Security Guidelines (LAMA News), 13:178

LAMA Editorial Advisory Board

Editorial Advisory Board Reviews Production Problems, Considers New Features for LA&M (LAMA News), 13:232–33

LAMA Education Committee

Continuing Education Survey Results Suggest Interest in Program Quality and Content (LAMA News), 13:229
Education Committee Holds Hearing on LAMA Statement of Concern for Professional Education (LAMA News), 13:233–35
Education Committee Surveys LAMA Membership on Continuing Education Needs (LAMA News), 13:52, 59–60
LAMA Education Committee Discusses Leadership Requirements (LAMA News), 13:114–16

LAMA ENDOWMENT

LAMA Forms Endowment Task Force (LAMA News), 13:52
LAMA Launches Endowment Campaign (LAMA News), 13:230–31
President’s Column, 13:186

LAMA Executive Committee

LAMA Executive Committee Considers the Importance of Management Philosophy, Principles, and Skills to the Education of Professionals (LAMA News), 13:230

LAMA Fund Raising and Financial Development Section

FRFDS Programs Offered Fund Raising Ideas for Small Libraries, Giving by Baby Boomers (LAMA News), 13:239

LAMA INSTITUTES

Envisioning the LAMA National Institute: A Conversation with Marion Reid and Charles Kratz, 13:188–91
"Libraries in the Digital Age" to be Focus of the LAMA 1999 Institute of the Year (LAMA News), 13:56
National Institute Planning Committee (LAMA News), 13:235
New LAMA Institute to Focus on Staff Development and Training (LAMA News), 13:56
Special Conferences and Programs Committee Recommends Two New Institutes (LAMA News), 13:114

LAMA Leadership Development Committee

Leadership Development Committee Hosts LAMA Social and Presents Orientations for Incoming Officers, Prospective Members (LAMA News), 13:235

LAMA LEADERSHIP DEVELOPMENT PROGRAM

CUPA Executive Director Susan Jurow Facilitates LAMA Leadership Development Program (LAMA News), 13:111–12

LAMA Library Organization and Management Section

LAMA Fiscal and Business Officers Discussion Group Addresses Administrative Concerns (LAMA News), 13:179
LAMA/LOMS Executive Committee Considers Committee Charges and Program Proposals at Midwinter Meeting (LAMA News), 13:181
LAMA/LOMS Financial Management Committee Looks Ahead to 2001 (LAMA News), 13:118
LAMA/LOMS Fiscal and Business Officers Address Hot Topics (LAMA News), 13:117–18
LAMA/LOMS Planning and Evaluation of Library Services Committee Preparing Bibliography (LAMA News), 13:118
LOMS Financial Management Committee (LAMA News), 13:239–40
[Report] (LAMA News), 13:240

LAMA Library Storage Discussion Group

LAMA Storage Discussion Group Cites Merits of Preplanning (LAMA News), 13:116
Library Storage Discussion Group Learns about Two New Facilities (LAMA News), 13:235

LAMA News Section, 13:52–58, 110–19, 178–83, 229–41

LAMA Personnel Administration Section

PAS Preconference on Implementing Managerial Competencies (LAMA News), 13:235
PAS Staff Development Committee Report (LAMA News), 13:239

LAMA President’s Program

LAMA President’s Program Seeks Leaders for a New Century (LAMA News), 13:235–36

LAMA Program Committee

LAMA Program Committee Makes Final Decisions for Annual Conference in New Orleans (LAMA News), 13:179
Program Committee Actions Authorize Preconferences and Programs for the 2000 Annual Conference in Chicago (LAMA News), 13:236–37

LAMA Public Relations Section

LAMA/PRS Publications Committee Revising Publication on Part-Time Public Relations (LAMA News), 13:181
A Non-Intellectual Approach to Using Intellectual Property: Trademarks, Copyright, and Public Relations Materials (LAMA News), 13:52, 53–55
PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41

LAMA Publications Committee

LAMA Publications Committee Advises How to Turn Presentations into Publications (LAMA News), 13:116–17

LAMA Special Conferences and Programs Committee

Special Conferences and Programs Committee Recommends Two New Institutes (LAMA News), 13:114

LAMA Statistics Section

Report to the IFLA Statistics Section (LAMA News), 13:57–58

LAMA Systems and Services Section

LAMA/SASS Publications Committee Considers Publications (LAMA News), 13:181
SASS Activities in New Orleans (LAMA News), 13:240
SASS Management Practices Committee Sponsors Program on Document Delivery (LAMA News), 13:240–41

LAMA Women Administrators Discussion Group

LAMA Women Administrators Discussion Group Addresses Nurturing Creativity and Risk-Taking and Workplace at Midwinter Meeting (LAMA News), 13:179–80

LEADERSHIP

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations, 13:44–51
LAMA Education Committee Discusses Leadership Requirements (LAMA News), 13:114–16
LAMA President’s Program Seeks Leaders for a New Century (LAMA News), 13:235–36
Librarians’ and Psychologists’ View of Leadership: Converging and Diverging Perspectives, 13:147–57

LEARNING ORGANIZATION

Core Competencies and the Learning Organization, 13:158–66

Librarians’ and Psychologists’ View of Leadership: Converging and Diverging Perspectives, 13:147–57

LIBRARY ADMINISTRATION & MANAGEMENT

Editorial Advisory Board Reviews Production Problems, Considers New Features for LA&M (LAMA News), 13:232–33

LIBRARY BUILDINGS

The 1999 AIA/ALA Library Buildings Award Winners, 13:136–43
Affordable Energy, Electricity Deregulation, and the Energy-Efficient Library, 13:216–23
Architecture for Public Libraries’ Presentation on Environmental Design, 13:52–53
LAMA Storage Discussion Group Cites Merits of Preplanning (LAMA News), 13:116
Library Storage Discussion Group Learns about Two New Facilities (LAMA News), 13:235

LIBRARY COOPERATION

Documenting Partnerships: Here a MOU, There a MOU, 13:68–77
The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201
A Vision for the Past for the Future (The Truth Is Out There), 13:78–80

LIBRARY OF CONGRESS, THOM-AS JEFFERSON BUILDING

The 1999 AIA/ALA Library Buildings Award Winners, 13:136–37

LOBBYING

Government Advocacy Skills Committee Presents Program on Effective Lobbying (LAMA News), 13:52

Lubans, John, Jr.

“It’s Not Love, but It’s Not Bad”: Cyber-Collaboration (On Managing), 13:41–43
“I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing”: Making Performance Appraisal Work (On Managing), 13:87–89
“She’s Just Too Good to Be True, But She Is”: Recognition Ceremonies and Other Motivational Rituals (On Managing), 13:212–15
“When I’m Alone I’m in Bad Company”: Defining the User Experience (On Managing), 13:167–70

Manager’s Bookshelf (column)

Change: Challenges and Coping, 13:224–28
The Internet: Issues, Ethics, and Controversies, 13:105–109
ISO 9000, 13:37–40
Recruitment, Selection, and Retention, 13:171–76

Managing Diversity: The City of San Diego Experience, 13:18–22

McNeil, Beth. See Giesecke, Joan

MILTON S. EISENHOWER LIBRARY, JOHNS HOPKINS UNIVERSITY

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

MOVING LIBRARIES

LAMA/BES Moving Libraries Discussion Group Attracts Overflow Crowd (LAMA News), 13:116–17
New LAMA Electronic Discussion Lists Focus on Safety and Moving Libraries (LAMA News), 13:55–56

MOVLIB-L

New LAMA Electronic Discussion Lists Focus on Safety and Moving Libraries (LAMA News), 13:55–56

MULLER, KAREN

LAMA Board Resolutions Recognize the Accomplishments of Shonda Russell and Karen Muller, Winners of 1999 ALA Staff Achievement Awards (LAMA News), 13:231

NEW YORK PUBLIC LIBRARY, MAIN READING ROOM

The 1999 AIA/ALA Library Buildings Award Winners, 13:137–38

NORTH SUBURBAN LIBRARY FOUNDATION OF ILLINOIS

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

NORTHBROOK (IL) PUBLIC LIBRARY

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

Not Being Such Good Friends with Your Board of Directors: A Strategy for Better Financial Control (Small Change), 13:202–204

On Managing (column)

“It’s Not Love, but It’s Not Bad”: Cyber-Collaboration, 13:41–43
“I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing”: Making Performance Appraisal Work, 13:87–89
“She’s Just Too Good to Be True, But She Is”: Recognition Ceremonies and Other Motivational Rituals, 13:212–15
“When I’m Alone I’m in Bad Company”: Defining the User Experience, 13:167–70

Orenstein, David

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations, 13:44–51

ORGANIZATIONAL DEVELOPMENT

Helping Teams Work: Lessons Learned from the University of Arizona Library Reorganization, 13:27–36

Osif, Bonnie A. and Richard L. Harwood

Change: Challenges and Coping (Manager’s Bookshelf), 13:224–28
The Internet: Issues, Ethics, and Controversies (Manager’s Bookshelf), 13:105–109
ISO 9000 (Manager’s Bookshelf), 13:37–40
Recruitment, Selection, and Retention (Manager’s Bookshelf), 13:171–76

Otero-Boisvert, Maria

Editor’s Keyboard, 13:2–3, 62–63, 126–27, 186–87

PARTNERSHIPS

Documenting Partnerships: Here a MOU, There a MOU, 13:68–77

PERFORMANCE EVALUATION

The Beast Within (The Truth Is Out There), 13:192–95
“I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing”: Making Performance Appraisal Work (On Managing), 13:87–89

PERSONNEL

The Beast Within (The Truth Is Out There), 13:192–95
Beyond Recruitment: Retention and Promotion Strategies to Ensure Diversity and Success, 13:4–14
PAS Preconference on Implementing Managerial Competencies (LAMA News), 13:235
Reasonable Expectation of Adult Behavior, 13:15–17
Recruitment, Selection, and Retention (Manager’s Bookshelf), 13:171–76
“She’s Just Too Good to Be True, But She Is”: Recognition Ceremonies and Other Motivational Rituals (On Managing), 13:212–15
Using Culture as a Construct for Achieving Diversity in Human Resources Management, 13:205–209

Pintozzi, Chestalene. See Diaz, Joseph R.

PLANNING

The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201
From Here to There: Moving to the Future Through Scenario Planning, 13:99–104

Planning for the Future: Combining a Community and College Library, 13:81–86

POTTER, WILLIAM GRAY

Potter Recognized for Outstanding Contributions to Libraries (LAMA News), 13:58

President’s Column, 13:2, 62, 126, 186

PUBLIC LIBRARIES

Challenge and Opportunity: Managing the Public Library for a New Century: An Interview with Carla D. Hayden, 13:128–31

PUBLIC RELATIONS

Academic Library Public Relations: An Evangelical Approach, 13:90–95
PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41

PUBLICATIONS

LAMA Publications Committee Advises How to Turn Presentations into Publications (LAMA News), 13:116–17

QUALITY MANAGEMENT

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations, 13:44–51
Manager’s Bookshelf: ISO 9000, 13:37–40

QUEENS BOROUGH PUBLIC LIBRARY

The 1999 AIA/ALA Library Buildings Award Winners, 13:142–43

Quinn, Brian

Librarians’ and Psychologists’ View of Leadership: Converging and Diverging Perspectives, 13:147–57

QUINNIPIAC COLLEGE, SCHOOL OF LAW

The 1999 AIA/ALA Library Buildings Award Winners, 13:138–39

Reasonable Expectation of Adult Behavior (The Truth Is Out There), 13:15–17

REID, MARION

Envisioning the LAMA National Institute: A Conversation with Marion Reid and Charles Kratz, 13:188–91

RICHMOND (VA) PUBLIC LIBRARY

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

Rockman, Ilene

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67

RODRIGUEZ, CARLOS

LAMA Cultural Diversity Award Goes to Carlos Rodriguez (LAMA News), 13:241

RUSSELL, SHONDA

LAMA Board Resolutions Recognize the Accomplishments of Shonda Russell and Karen Muller, Winners of 1999 ALA Staff Achievement Awards (LAMA News), 13:231

SAFETY-L

New LAMA Electronic Discussion Lists Focus on Safety and Moving Libraries (LAMA News), 13:55

ST. PETERSBURG (FL) JUNIOR COLLEGE

Planning for the Future: Combining a Community and College Library, 13:81–86

SAN ANTONIO (TX) PUBLIC LIBRARY

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

SAN DIEGO, CA

Managing Diversity: The City of San Diego Experience, 13:18–22

SAN JOSE PUBLIC LIBRARY

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67

SAN JOSE STATE UNIVERSITY

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67

Sannwald, William

Managing Diversity: The City of San Diego Experience, 13:18–22

SCHMIDT, C. JAMES

Joint Use Facilities: The View from San Jose: An Interview with C. James Schmidt, 13:64–67

SECURITY

LAMA/BES Library Safety/Security Discussion Group Discusses Access to Keys at Midwinter Meeting (LAMA News), 13:117
LAMA/BES Library Security Guidelines (LAMA News), 13:178

SEMINOLE (FL) COMMUNITY LIBRARY

Planning for the Future: Combining a Community and College Library, 13:81–86

“She’s Just Too Good to Be True, But She Is”: Recognition Ceremonies and Other Motivational Rituals (On Managing), 13:212–15

Shoaf, Eric

The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201

Simmons-Welburn, Janice

Using Culture as a Construct for Achieving Diversity in Human Resources Management, 13:205–209

Small Change: A Column About Finance and Accounting in Libraries

The Auditor Is Our Friend? Surely You’re Joking Mr. Snyder, 13:144–46
Choosing Accounting Software (Finally He Gets to the Point), 13:96–98
Double-Entry Bookkeeping, 13:23–25
Not Being Such Good Friends with Your Board of Directors: A Strategy for Better Financial Control, 13:202–204

Snyder, Herbert

The Auditor Is Our Friend? Surely You’re Joking Mr. Snyder (Small Change), 13:144–46
Choosing Accounting Software (Finally He Gets to the Point) (Small Change), 13:96–98
Double-Entry Bookkeeping (Small Change), 13:23–25
Not Being Such Good Friends with Your Board of Directors: A Strategy for Better Financial Control (Small Change), 13:202–204

STATE LIBRARY OF NORTH CAROLINA

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

STATISTICS

Report to the IFLA Statistics Section (LAMA News), 13:57–58

SURVEYS

Core Competencies and the Learning Organization, 13:158–66
The Effects of Consortia Membership on Library Planning and Budgeting, 13:196–201

TEAMS

Helping Teams Work: Lessons Learned from the University of Arizona Library Reorganization, 13:27–36

TEXAS A&M UNIVERSITY

Academic Library Public Relations: An Evangelical Approach, 13:90–95

THORSEN, JEANNE

PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41

TIMBERLAND REGIONAL LIBRARY SYSTEM, OLYMPIA, WA

Ten Libraries Win John Cotton Dana Library Public Relations Awards (LAMA News), 13:110

TIME MANAGEMENT

Dost Thou Love Life? Then Do Not Squander Time, for That is the Stuff Life Is Made of (The Truth Is Out There), 13:132–35

Todaro, Julie

The Beast Within (The Truth Is Out There), 13:192–95
Dost Thou Love Life? Then Do Not Squander Time, for That is the Stuff Life Is Made of (The Truth Is Out There), 13:132–35
Reasonable Expectation of Adult Behavior (The Truth Is Out There), 13:15–17
A Vision for the Past for the Future (The Truth Is Out There), 13:78–80

TOTAL QUALITY MANAGEMENT

Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations, 13:44–51

The Truth Is Out There (column)

The Beast Within, 13:192–95
Dost Thou Love Life? Then Do Not Squander Time, for That is the Stuff Life Is Made of, 13:132–35
Reasonable Expectation of Adult Behavior, 13:15–17
A Vision for the Past for the Future, 13:78–80

USERS

“When I’m Alone I’m in Bad Company”: Defining the User Experience (On Managing), 13:167–70

Using Culture as a Construct for Achieving Diversity in Human Resources Management, 13:205–209

VANDERBILT UNIVERSITY MEDICAL CENTER

The 1999 AIA/ALA Library Buildings Award Winners, 13:139–41

A Vision for the Past for the Future (The Truth Is Out There), 13:78–80

WALTERS, CAROL

PRS Recognizes Contributions to Library Public Relations (LAMA News), 13:240–41

“When I’m Alone I’m in Bad Company”: Defining the User Experience (On Managing), 13:167–70

Wilding, Thomas L.

President’s Column, 13:2, 62, 126