Office for Literacy and Outreach Services
50 E. Huron Street
Chicago, Illinois 60611-2795
(800) 545-2433 ext. 4294
Fax: 312-280-3256
Email: olos@ala.org
Mission
The Office for Literacy and Outreach Services (OLOS) serves the Association by identifying and promoting library services that support equitable access to the knowledge and information stored in our libraries. OLOS focuses attention on services that are inclusive of traditionally underserved populations, including new and non-readers, people geographically isolated, people with disabilities, rural and urban poor people, and people generally discriminated against based on race, ethnicity, sexual orientation, age, language and social class. The Office ensures that training, information resources, and technical assistance are available to help libraries and librarians develop effective strategies to develop programs and service for new users.
OLOS provides resources to library and information workers who serve traditionally underrepresented groups. Our outreach areas include:
Visit our Outreach Columns blog for stories from our members!
Oversight Groups & Meeting Schedules
Committees
- Subcommittee on Bookmobiles
- Subcommittee on Library Services to Native Americans
- Subcommittee on Library Services to the Poor and Homeless
- Subcommittee on Older Adults
- Subcommittee on Dr. Jean E. Coleman Lecture
- Subcommittee on the Diversity and Outreach Fair
- Literacy Assembly
- Research-to-Practice Subcommittee
- Literacy Providers Subcommittee
- Program Subcommittee
Committee on Rural, Native, and Tribal Libraries of All Kinds
Roundtables and Associations
Popular Resources
OLOS Toolkits
- The American Dream Starts @ your library Toolkit
- The Librarian's Guide to Gaming
- Mobile Services Handbook
- Non-English Speakers
- Older Adults (Working Doc)
-
Rural and Small Libraries Online Toolkit
(The Small Is Powerful Online Toolkit for Winning Support for Your Rural Library, includes downloadable pdf version)
Links
Staff

Miguel A. Figueroa
Director, Office for Diversity & Spectrum
Acting Director, Office for Literacy and Outreach Services
800-545-2433, ext. 5295
mfigueroa@ala.org
Adminstrative oversight of the Office, its programs, services, and intiatives; manages budget and policy matters; responds to advisory questions on outreach services.

Dale P. Lipschultz
Literacy Officer
800-545-2433, ext. 3275
dlipschultz@ala.org
Manages OLOS adult literacy projects and online resources; facilitates literacy-related discussions across library types; directs ALA’s Libraries, Literacy, and Gaming Initiative; assists with ALA’s National Gaming Day @ your library; staff liaison to: Committee on Literacy, Literacy Assembly, Games & Gaming Member Initiative Group, President Camila Alire, Ethnic Affiliates Family Literacy Focus; and represents ALA on the National Coalition for Literacy and Media Mashup, an IMLS funded Nation of Leaders Demonstration Grant.

Elliot Mandel
Program Coordinator
800-545-2433, ext. 4297
emandel@ala.org
Manages OLOS office; coordinates conference programs on behalf of: OLOS Advisory Committee, Committee on Rural, Native, and Tribal Libraries of all kinds, Committee on Literacy, Ethnic Multicultural Information Exchange Round Table (EMIERT), Gay, Lesbian, Bisexual, Transgendered Round Table (GLBTRT), Social Responsibilities Round Table (SRRT), Association of Bookmobile and Outreach Services (ABOS), Association for Rural and Small Libraries (ARSL); and Administers Corretta Scott King Book Awards and Breakfast.

John Amundsen
Communications Specialist
800-545-2433, ext. 2140
jamundsen@ala.org
Administers OLOS communication efforts including OLOS Web pages, ALA Connect communities, blogs, and social networking tools; develops resources and promotional materials; shares in OLOS liaison responsibilities; plans special events including the ALA Diversity Fair, Coretta Scott King Book Awards Breakfast, and National Gaming Day.
Recent Outreach Columns
OLOS News
- Third American Indian Youth Literature Awards announced
- Vaunda Micheaux Nelson, Charles R. Smith Jr. win 2010 Coretta Scott King Book Awards
Walter Dean Myers inaugural recipient of the Coretta Scott King-Virginia Hamilton Award for Lifetime Achievement
Jim Murphy wins 2010 Edwards Award
- Dollar General and ALA renew literacy partnership
